Frequently Asked Questions
How Do You Use the Magnetic Shoehorn?
Place the curved end inside the back of your shoe, then gently slide your foot into the shoe while holding the long handle. Once finished, attach the shoehorn to its magnetic wall holder for neat and easy storage.
Why Choose It Over a Plastic Shoehorn?
Unlike plastic shoehorns that may bend or crack over time, our Magnetic Shoehorn is crafted from solid beechwood for a smooth, sturdy feel and lasting durability. Its magnetic wall holder keeps it neatly stored, easy to find and always within reach.
How Does the Magnetic Wall Holder Work?
The holder attaches to a clean, flat surface using strong double-sided adhesive, so no drilling is required. Its built-in magnet holds the shoehorn securely, keeping it neatly stored, off the floor and easy to reach.
Is the 55 cm Length Long Enough to Reduce Bending?
Yes. The 55 cm handle provides extra reach, helping most adults put on their shoes with less bending and stretching. It is especially useful for seniors and people with limited mobility or discomfort in their back, hips or knees.
Where Are You Located?
Our head office is located in Sydney, NSW, Australia.
How Much Does Shipping Cost?
We offer free shipping on all orders Australia-wide.
When Will My Order Arrive?
Most orders arrive within 3β10 business days, depending on your location in Australia. We provide free shipping on all orders Australia-wide.
Do You Deliver Outside Australia?
At this stage, we only ship within Australia. If you have any questions about delivery, please contact our team.
Can I Return My Order for a Refund?
Yes. We offer a 30-day money-back guarantee for added peace of mind. If you are not satisfied with your purchase, please contact our team within 30 days of receiving your order. Eligibility and return conditions apply. For complete details, please see our Refund Policy in the website footer.
Is It Safe to Pay on Your Website?
Yes. All payments are processed through a secure, encrypted checkout system to help protect your payment and personal information.
Where Can I Check My Order Status?
Once your order has been shipped, you will receive an email containing your tracking link and tracking number. You can follow the link directly or enter the tracking number on our βTrack Your Orderβ page, located at the top of our website or in the menu on mobile devices.
How Can I Contact Customer Support?
You can contact our friendly support team through the form on our Contact Us page or email us directly at saferise.au@gmail.com.
Our support hours are Monday to Friday, 9:00 amβ5:00 pm Sydney time, and we aim to respond within 24 hours on business days.