Safer Car Exits and Entries Start Here
Helping you get in and out of your car with greater safety, ease, confidence, and independence every day.
Frequently Asked Questions
How does the Safe Rise mobility products work?
Safe Rise mobility products are designed to make everyday movement safer and easier by providing extra support and stability. They help reduce strain, improve confidence, and support independence during daily activities and travel.
Will Safe Rise mobility products help make daily activities easier?
Yes, our mobility aids are created to provide extra support, comfort, and confidence during everyday tasks.
Who are Safe Rise mobility products designed for?
Safe Rise mobility products are ideal for seniors, people with arthritis, knee or hip discomfort, those recovering from injury or surgery, Pregnant women, and anyone who needs extra support when entering or exiting a vehicle. It is also a great option for family members and caregivers who want more safety and peace of mind for their loved ones.
Will it fit my car?
Many Safe Rise mobility products are designed to work with a wide range of vehicles and everyday situations to help support safer movement and independence. We recommend checking your vehicle or product compatibility details before ordering to ensure the best fit.
Is it easy to store and carry?
Yes, Safe Rise mobility products are compact and portable, making it easy to store in your glove box, centre console, or door pocket. It is always ready when you need it and can also be taken along for travel or used in different vehicles.
Where are you located?
Our main office is based in Sydney, New South Wales.
How much does shipping cost?
Enjoy free shipping on all orders Australia-wide.
How long does shipping take?
We offer free shipping on all orders Australia-wide, with most items arriving within 3 to 10 working days depending on your location.
Do you offer international shipping?
At the moment, we only offer shipping within Australia. For any further questions or possible custom international deliveries, please contact our team.
What is your returns and refund policy?
We offer a 30-day money-back guarantee. If you’re not completely satisfied, simply contact us and we’ll make it right. For more information, please visit our Refund Policy in the footer of our website.
Is my payment information secure?
Yes, your payment information is secure. We use trusted and encrypted payment methods to help protect your personal and payment details at checkout.
Will I receive tracking information for my order?
Once your order has been shipped, you will receive a tracking link by email so you can follow it every step of the way. You can also enter your tracking number on the ‘Track Your Order’ page at the top of our website, or in the website menu on mobile.
How can I contact customer support?
You can reach our friendly support team via the contact form on our ‘Contact Us’ page, or by emailing us directly at saferise.au@gmail.com
Our operating hours are Monday to Friday, 9:00 AM to 5:00 PM AEST, and we aim to respond within 24 hours on business days
Our Mission
At Safe Rise, our mission is to help older Australians move with greater safety, confidence, and independence. We provide simple mobility solutions that reduce strain, ease car exits and entries, and give families peace of mind during everyday travel and outings.
Fast, Free & Secure Shipping Australia Wide
We believe safer, easier car entries and exits should not have to wait. That is why we offer fast, free shipping on every order. Your Car Door Assist Handle is packed with care and delivered straight to your door, so you or your loved one can enjoy more support, confidence, and independence sooner.