Safer Living Starts Here
Helping you with practical products that make everyday life easier, safer and more comfortable.
Shop Products That Make Life Easier For Aussies
Frequently Asked Questions
How Do Safe Rise Products Work?
Safe Rise products are designed to provide practical support during everyday activities and travel. Depending on the product, they can help reduce bending and strain, improve stability, and support greater comfort, confidence and independence.
Will Safe Rise Products Help Make Daily Activities Easier?
Our products are designed to provide extra support and comfort during everyday tasks, helping users feel more confident and independent. Individual experiences may vary.
Who Are Safe Rise Products Designed For?
Safe Rise products are designed for seniors and anyone who needs extra support with everyday movement, including people with limited mobility or discomfort in their back, hips or knees. They may also be helpful for pregnant women and people recovering from an injury or surgery, subject to professional advice. Our products make everyday activities, such as putting on shoes and getting in and out of a car, safer and easier while supporting greater comfort, confidence and independence.
Where Are You Located?
Our main office is based in Sydney, New South Wales, Australia.
How Much Does Shipping Cost?
Enjoy free shipping on all orders Australia-wide.
How Long Does Shipping Take?
Most orders arrive within 3–10 business days, depending on your location in Australia. We also provide free shipping on all orders Australia-wide.
Do You Offer International Shipping?
At this stage, we only ship within Australia. If you have any delivery questions, please contact our team.
What Is Your Returns and Refund Policy?
We offer a 30-day money-back guarantee, subject to our return conditions. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. For complete details, please see our Refund Policy in the website footer.
Is My Payment Information Secure?
Yes. We use trusted, secure and encrypted payment systems to help protect your personal and payment information during checkout.
Will I Receive Tracking Information for My Order?
Yes. Once your order has been shipped, you will receive an email containing your tracking link and tracking number. You can follow the link directly or enter the tracking number on our Track Your Order page, located at the top of our website or in the menu on mobile devices.
How Can I Contact Customer Support?
You can reach our friendly support team through the contact form on our ‘Contact Us’ page, or by emailing us directly at saferise.au@gmail.com
Our operating hours are Monday to Friday, 9:00 AM to 5:00 PM AEST, and we aim to respond within 24 hours on business days
Our Mission
At Safe Rise, our mission is to help Australians move through everyday life with greater safety, comfort and independence. We offer simple, practical mobility products that reduce strain and make daily activities such as putting on shoes and getting in or out of a car easier and more comfortable. Our products also provide greater confidence and peace of mind for individuals, families and carers.
Fast, Free & Secure Shipping Australia Wide
We believe greater comfort and independence should not have to wait. That is why we offer fast, free shipping on every order. Your Safe Rise products are carefully packed and delivered straight to your door, so you or your loved one can enjoy extra support, confidence and independence sooner.