Frequently Asked Questions
How does the Car Assist Handle work?
The Car Assist Handle works by inserting into your vehicleβs door latch and provides a strong, stable grip to help you get in and out of the car more safely and easily.
Will this help me get in and out of the car more easily?
Yes. The Car Assist Handle is designed to make getting in and out of the car easier by giving you extra support and stability.
Will it fit my car?
The Car Assist Handle works with most vehicles that have a U-shaped door striker. If your car has this type of latch, it should fit. We recommend checking your vehicleβs door latch before ordering to make sure it is compatible.
Is it easy to store and carry?
Yes. The Car Assist Handle is compact and portable, making it easy to store in your glove box, centre console, or door pocket.
Where are you located?
Our Head office is located in Sydney, NSW
How much does shipping cost?
Free shipping on all orders across Australia
How long does shipping take?
We provide free shipping on every order Australia wide, with most items arriving in 3 to 10 business days depending on your location.
Do you ship internationally?
At this stage, we only ship within Australia. If you have any questions or would like to enquire about a custom international delivery, please contact our team.
What is your refund policy?
We offer a 30-day money-back guarantee for extra peace of mind. If you are not completely satisfied, simply get in touch and we will make it right. For full details, please see our Refund Policy in the website footer.
Is my payment information secure?
Yes, all payments are processed through secure, encrypted checkout systems to help protect your information.
How do I track my order?
Once your order has been shipped, you will receive a tracking link by email so you can follow its progress. You can use the link directly or enter your tracking number on the 'Track Your Orderβ page at the top of our website, or in the menu if you are using a mobile device.
How Can I Contact Customer Support?
You can get in touch with our friendly support team through the contact form on our Contact Us page, or by emailing us directly at saferise.au@gmail.com.
Our support hours are Monday to Friday, 9:00 am β 5:00 pm AEST, and we aim to respond within 24 hours on weekdays.